The Owl Bar by Owl Labs is a smart and handy tool that helps improve meetings. It has a camera, a mic, and speakers in one bar. It’s made to help people in the room and remote people feel like they’re in the same place. But occasionally, it may not work the way you expect. That’s okay. Most problems are easy to fix.
Let’s review a few things you can check when your Owl Bar isn’t working right.
First Thing: Restart It
Restarting may sound too easy, but turning it off and on again really helps.
Unplug the Owl Bar, wait 10–15 seconds, and plug it back in. Then, give it a minute to restart properly.
Sometimes, a quick restart solves sound problems, camera issues, or connection troubles.
Look at the Cables and Connections
Check all cables. Make sure the power cable is plugged in well. If you’re using a USB or network cable, ensure it’s not loose.
Also, check the ports on both ends. Sometimes, the port on the computer or wall can be a problem. If you can, try a different cable or port.
Cables may seem small, but they can cause big problems if not connected right.
Make Sure the Software is Updated
The Owl Bar needs up-to-date software to run well. Open the Owl app and check for updates.
Click “Settings”, then “Software Update”. If there’s an update, go ahead and install it. The update often fixes bugs and improves the device.
If you’re not sure how to update, don’t worry. Evig, audio visual solutions company in Dubai, can help. They are the official distributor of Owl Labs in the UAE and can guide you easily.
Check the Internet
Sometimes, the Owl Bar doesn’t work right because the internet is slow or dropping.
If it’s not responding or disconnecting, try restarting your Wi-Fi router. Use a wired connection, which is usually more stable than Wi-Fi.
Also, ensure other devices in the room don’t use up all the internet speed during the meeting.
Make Sure the Room is Bright
The camera on the Owl Bar works better when the room has enough light.
If the room is too dark, the camera may not focus well. Try turning on a few extra lights or opening a curtain.
This feature helps people on the video call see everyone in the room.
Check the Audio Settings
Check the mic and speaker settings to see if you can’t hear others or if they can’t hear you.
Go to your computer’s audio settings and make sure you have selected the Owl Bar for the mic and speaker.
Also, ensure the mic isn’t blocked by anything on the table. Speak clearly and avoid background noise.
Try Pairing with a Meeting Owl 3
If your meeting room is big, you might need a better view. The Owl Bar works even better when paired with the Meeting Owl 3.
When you pair the two, you get a 360-degree view plus a front view. That means remote users can easily see and hear everyone.
If you’re unsure how to connect both devices, ask the team at Evig, an audio visual solutions company in Dubai. They’ll help you set it up correctly.
Don’t Wait Too Long for Help
If you’ve tried all these things and the Owl Bar still doesn’t work properly, it’s okay to ask for help.
Some issues may need expert hands. That’s why Evig, an audio visual solutions company in Dubai is there. They know these devices well and can fix things quickly.
They’re always ready to support you with everything from installation to updates to training.
Final Thoughts
The Owl Bar is a great tool for video meetings, but like any device, it can sometimes have small issues. The good news is that most problems can be fixed easily.
Start by restarting. Check the cables, internet, and lighting. Make sure your settings are correct, and updates are made.
If nothing works, contact Evig, an audio visual solutions company in Dubai. They’re friendly and helpful, and they know what to do. With their help, your Owl Bar will return to working perfectly quickly.
